You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Cpat6d
Cpat6d Author
User level: Level 1
40 points

Closed caption not working for britbox on Apple TV

I have fourth generation Apple TV I was watching Britbox with close captions. All of a sudden the close captions are not working. I have a fire stick on another TV and the closed captions are working. I have reset the Apple TV, deleted the Britbox app and reinstalled it with no success. Close captions does work with Amazon prime.


Why all of a sudden are the close caption is not working. If I tell Siri to turn it on it says it’s active.


Anybody have any suggestions?

Posted on Apr 24, 2022 8:08 AM

Reply
Question marked as Top-ranking reply
User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
142,890 points

Posted on Apr 24, 2022 8:39 AM

If a feature works in other apps except one, and when you already did a delete-and-reinstall, then the next step would be to contact the app publisher/developer: How to contact an app developer - Apple Support

View in context

Similar questions

3 replies

Closed caption not working for britbox on Apple TV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up