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User profile for user: Cpat6d
Cpat6d Author
User level: Level 1
40 points

Closed caption not working for britbox on Apple TV

I have fourth generation Apple TV I was watching Britbox with close captions. All of a sudden the close captions are not working. I have a fire stick on another TV and the closed captions are working. I have reset the Apple TV, deleted the Britbox app and reinstalled it with no success. Close captions does work with Amazon prime.


Why all of a sudden are the close caption is not working. If I tell Siri to turn it on it says it’s active.


Anybody have any suggestions?

Posted on Apr 24, 2022 8:08 AM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,094 points

Posted on Apr 24, 2022 8:39 AM

If a feature works in other apps except one, and when you already did a delete-and-reinstall, then the next step would be to contact the app publisher/developer: How to contact an app developer - Apple Support

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Closed caption not working for britbox on Apple TV

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