malware
I have a 2015 iMac that is responding sluggishly - do I need to download malware? which is the best one for iMac?
iMac Pro
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I have a 2015 iMac that is responding sluggishly - do I need to download malware? which is the best one for iMac?
iMac Pro
Welcome to Apple Support Community.
do I need to download malware? which is the best one for iMac?
I'll assume you mean anti-malware, not malware. But, no. You should not install any anti-malware software on your Mac, except for Malwarebytes for Mac if you already have malware installed.
To see why your Mac is running slowly, I believe we need to proceed with an EtreCheck report. EtreCheck is a useful App to diagnose and identify issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:
Jack
Welcome to Apple Support Community.
do I need to download malware? which is the best one for iMac?
I'll assume you mean anti-malware, not malware. But, no. You should not install any anti-malware software on your Mac, except for Malwarebytes for Mac if you already have malware installed.
To see why your Mac is running slowly, I believe we need to proceed with an EtreCheck report. EtreCheck is a useful App to diagnose and identify issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:
Jack
You don’t need any such anti-malware software messing with your Mac as @Jack-19 has mentioned. 😉
Try the following:
▷ Update macOS.
▷ Use Apple Diagnostics to test your Mac.
If that does not help, then get expert service and support at the Genius Bar.
Click ▶︎ Start a Repair Request.
Need more help?
Download and run Etrecheck. Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.
IMPORTANT:
Before running Etrecheck assign Full Disk Access to Etrecheck in the first window that comes up so that it can get additional information from the Console and log files for the report:
Also click the About… vurron and read the info to further permit full disk access.
Copy the report
and use the Additional Text button to include the report in your reply.
Then we can examine the report and see if we can determine what the cause of your problem is.
malware