So how can i fix the mismatch alert in find my for my airpods pro
i didn’t mixed it with any one or linked it to any one’s apple id
i have contacted apple support several time and they did me nothing
airpods model: airpods pro
Model number:A2084
version:4C165
case:1.3.5
(i tried attaching a screenshot but it keep saying and error happen)
thanks in advance
Hi saged001,
It sounds like your AirPods have been set up with another Apple ID, and we can help.
This probably occurred if someone else paired to them with Find My enabled.
You'll need to completely reset your AirPods to remove them and set them up for your Apple ID.
How to reset your AirPods and AirPods Pro
Thanks for using the Apple Support Communities.
Hi saged001,
It sounds like your AirPods have been set up with another Apple ID, and we can help.
This probably occurred if someone else paired to them with Find My enabled.
You'll need to completely reset your AirPods to remove them and set them up for your Apple ID.
How to reset your AirPods and AirPods Pro
Thanks for using the Apple Support Communities.
saged001,
Replacing your AirPod does not require an active warranty, however, there will be a charge associated if there is not. We recommend reaching out using Get Support above for more details.
Regards.
Hi saged001,
It looks like you've had the chance to review If you see an alert that says "AirPods Mismatch," but let's continue the advice from it.
If you see an alert that says "AirPods Mismatch," then you might have mixed up your AirPods with someone else's AirPods. You can try to get your AirPod back from the person who might have it. Or you can contact Apple Support to replace your AirPod.
You'll note, that you will either need to find the person who you accidentally switched AirPods with or replace your AirPod. As you mentioned, you didn't accidentally switch AirPods, so in that case, your only option is to replace your AirPod.
If you have further questions, you'll need to reach back out to Apple Support for additional assistance: Get Support.
We hope that helps with your question and take care!
i tried resetting it and resetting all of my apple devices and this doesn't work
i haven't paired it to any other iphone or apple device except mine
here is the picture that i couldn’t attach
and i have contacted apple support with no help they always say to me that they have raised my ticket and many calls with no help
does the replacement require an active warranty?
airpods pro mismatch (in find my)
