Beats Fit Pro Wingtips tore off my right ear piece

Asking as my Fit Pro Wingtip has torn off of my right ear piece. I've had these for now less than 4 months and only use when traveling or on conference calls - so mostly for work. One day took them off and noticed that when sitting in the case that the right ear appeared out of position. Discovered that the wingtip had torn and is now faulty and not sitting properly. Anyone else gone through this as well?

Find it hard to believe that such a pricey headset has already broken with just normal use.

[Re-Titled by Moderator]

Posted on Apr 25, 2022 10:07 AM

Top-ranking reply

Dan_65

Level 1

8 points

Posted on Dec 3, 2022 4:05 PM

My Beats Fit Pro wingtips lasted about 10 months before it ripped almost completely off on the right side. The left side was beginning to tear as well. Since I still had about a month remaining of the original warranty (non-Applecare) I took it to my local Apple Store to inquire about replacing the defective wingtips. Since it was still under the 1-year product warranty, Apple replaced both sides free of charge. I really took care of these well. I use it for school, work, and running. I wipe them gently with a moist cloth after every run. My main concern now is that these replacements will last another 9 months or so and will likely tear again. When that happens, it'll be out of warranty and the cost to fix these wingtips will cost almost as much as a new pair. For those of you planning on buying these, I STRONGLY suggest you get the Apple Care.

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55 replies

Jul 24, 2022 5:01 AM in response to Belikemigs

My wingtip has ripped too after 4 months of normal use. I like the sound quality and use them mainly for walking and running. I’m dissatisfied because it wasn’t no out of the normal wear and tear on them. Jus normal use. Beats fit pro failed me. Apple should fix the design of their product to insure that their product is reliable.

dx-zone

Level 1

0 points

Nov 10, 2022 6:11 AM in response to Belikemigs

Same thing. I don’t use them that much, because I mostly wearing head phones, so I switch to the beats pro occasionally, and to my surprise even with light usage, my left ear wing got torn. I don’t even do sport nor exercises with them. Not sure why the get torn so easily.

Sep 11, 2022 4:05 AM in response to Belikemigs

I have the same problem.

Ocho1906

Level 1

8 points

Sep 11, 2022 5:27 AM in response to wendellyoung

I have had the same problem and wish Apple would stand behind their product. Thanks

Sep 14, 2022 11:30 AM in response to Belikemigs

I have the same problem with mine. Wing Tips tore after 5 months of normal use. Very disappointed and hoping apple will fix this.

DarthGW

Level 1

8 points

Sep 16, 2022 5:33 AM in response to Ocho1906

I only paid $29 with my AppleCare+. If you know anyone that is looking at buying a pair, recommend they bundle the care plan when buying them! It will pay for itself in the end.

Sep 16, 2022 5:36 AM in response to DarthGW

any recommendation from me would be to not buy these

Sep 18, 2022 10:35 AM in response to DarthGW

Likewise. Replaced!

Sep 22, 2022 5:49 PM in response to sockeye323

Me too lol, my warranty ends in December.

Jan 14, 2023 12:59 AM in response to Moreno5252

*see next post

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Beats Fit Pro Wingtips tore off my right ear piece