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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
i have an issue with a white grid icon on an app. i cannot access the app and if i delete it and force restart the phone, the app with the white grid automatically comes back. can someone explain what this white grid is and what to do. i have asked on apple support and nothing had worked. my automatic downloads are on and i’ve reset all my settings aswell nothing has worked so far so please help !!
also when searching for it in ‘iPhone storage’ it doesn’t appear as an app - i tried searching for it multiple times. when going to the App Store, the app with the white grid shows as “open” even when it had been deleted. i just need to permanently delete this app it atleast get it working again. is this a problem with the iPhone or the app, if it’s a problem with the app, what should i do?
also when searching for it in ‘iPhone storage’ it doesn’t appear as an app - i tried searching for it multiple times. when going to the App Store, the app with the white grid shows as “open” even when it had been deleted. i just need to permanently delete this app it atleast get it working again. is this a problem with the iPhone or the app, if it’s a problem with the app, what should i do?
white grid app icon
