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User profile for user: tj4shee
tj4shee Author
User level: Level 1
9 points

iCloud mail folders not showing up on Mac M1 Mail

I have several iCloud accounts that I track from my mail program...


On iOS and iPadOS, the mail app successfully shows me the mailbox folders I have created for ALL of the iCloud accounts.


On mail on the Mac, it is only showing me the mailbox folders for the iCloud AppleID I am logged into the Mac with. All of the other iCloud accounts in my mail show me the typical InBox, Trash, etc. but NOT the folders I created for those accounts.


I have tried rebuilding the mailboxes - did not change anything.


Thanks, TJ

MacBook Air 13″, macOS 12.3

Posted on May 2, 2022 9:17 AM

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User profile for user: tygb
tygb
User level: Level 9
64,764 points

Posted on May 2, 2022 10:01 AM

Sign in with the same Apple ID & password say example1@icloud.com on your iPhone & Mac and connect both with an usb cable .Overview of syncing your Mac and your devices - Apple Support

Click on finder > general > sync 

Let the bar be completely loaded .

Open your mailbox in iPhone 

Click on edit option on the up-right corner 

Click on “new mailbox” option on your down-right corner ,

In the new mail box , in the name section enter your iCloud id say example1@icloud.com

And set your mailbox location as per you requirement (iCloud / gmail) - prefer iCloud 

Then again click on edit , you will see your apple id , under it you will find an option of “new mailbox '’on your right corner > chose the name for your folder and add the mailbox location ( iCloud id )> click on save > finally click on done .


The folder is created in iPhone , from web browser ( mac ) open www.icoud.com in mail section in the bottom left corner click on refresh , the mail folders will be visible after few moments , then open IMAP account in mac  Add or remove email accounts in Mail on Mac - Apple Support under iCloud section in the bottom click on drop down arrows all mail folders will appear .

 

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Question marked as Top-ranking reply
User profile for user: tygb
tygb
User level: Level 9
64,764 points

May 2, 2022 10:01 AM in response to tj4shee

Sign in with the same Apple ID & password say example1@icloud.com on your iPhone & Mac and connect both with an usb cable .Overview of syncing your Mac and your devices - Apple Support

Click on finder > general > sync 

Let the bar be completely loaded .

Open your mailbox in iPhone 

Click on edit option on the up-right corner 

Click on “new mailbox” option on your down-right corner ,

In the new mail box , in the name section enter your iCloud id say example1@icloud.com

And set your mailbox location as per you requirement (iCloud / gmail) - prefer iCloud 

Then again click on edit , you will see your apple id , under it you will find an option of “new mailbox '’on your right corner > chose the name for your folder and add the mailbox location ( iCloud id )> click on save > finally click on done .


The folder is created in iPhone , from web browser ( mac ) open www.icoud.com in mail section in the bottom left corner click on refresh , the mail folders will be visible after few moments , then open IMAP account in mac  Add or remove email accounts in Mail on Mac - Apple Support under iCloud section in the bottom click on drop down arrows all mail folders will appear .

 

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iCloud mail folders not showing up on Mac M1 Mail

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