screen shot app
After I select an area copy and save, using the screen shot app, the white selection box doesn't disappear and stays on the screen. How do I delete it?
Question marked as
What "screen shot app" are you using?
Try pressing the escape (esc) key.
Screen shots can be taken using the Shift+Command+3 or Shift+Command+4 keystrokes.
See > Take a screenshot on your Mac - Apple Support
Also, please tell us which Mac, model and year you’re having trouble with, and what macOS version you’re running. You can find that info by clicking the (Apple) menu at the top of your screen and then select About This Mac.
(Note- for privacy and security please don’t post your serial number.)
It sounds like something may be confusing the OS.
Reboot your Mac and see if the problem is cleared. If rebooting your Mac doesn’t fix things, see if the problem still happens in Safe mode (hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.
See > How to use safe mode on your Mac - Apple Support
Safe mode disables loading third-party drivers, forces the OS to clear certain caches and logs and does other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.
Does the problem persist while in Safe mode?
Exit safe mode by restarting your Mac normally and re-evaluate the issue again.
If the problem is still unresolved, please return here and post a reply and we’ll see what else we can come up with for help.
