My 3rd generation Apple TV will not connect to my wifi or hotspot of any cellular devices. It immediately says the password entered is not correct. There’s is never even an opportunity to enter a password. When the wifi source is selected it makes multiple click sounds very quickly followed by the error message. I’ve plugged Ethernet to device and updated, restarted and later reset the device. Nothing seems to make a difference. Please help!
Success!!
With considerable help and patience from Apple Support (thank you, Kate), my 3rd generation Apple TV is now connected to Wi-Fi.
These are the steps we used. Some may not be needed, but they worked for me.
Please note that this may involve changing security from WPA 3 to WPA 2. You may wish to check to see if this change affects your security.
Also, I am not silly enough to say that just because this worked for me, that it will work for everyone.
1) On your modem settings, change Authentication to "WPA2 - Personal". Mine was on "WPA2/WPA3 Mixed-Personal". Save the setting.
2) Restart your Apple TV.
3) Go to Settings, General, Network. Choose your network. I immediately got the dreaded "Wrong password. Error 100"
The difference this time, was that when I pressed the Menu button again, I was given the chance to enter a password.
It connected on the first try.
I hope it works, for you, too.
Good luck!
Success!!
With considerable help and patience from Apple Support (thank you, Kate), my 3rd generation Apple TV is now connected to Wi-Fi.
These are the steps we used. Some may not be needed, but they worked for me.
Please note that this may involve changing security from WPA 3 to WPA 2. You may wish to check to see if this change affects your security.
Also, I am not silly enough to say that just because this worked for me, that it will work for everyone.
1) On your modem settings, change Authentication to "WPA2 - Personal". Mine was on "WPA2/WPA3 Mixed-Personal". Save the setting.
2) Restart your Apple TV.
3) Go to Settings, General, Network. Choose your network. I immediately got the dreaded "Wrong password. Error 100"
The difference this time, was that when I pressed the Menu button again, I was given the chance to enter a password.
It connected on the first try.
I hope it works, for you, too.
Good luck!
Try using the Other option, instead of selecting a discovered network from the list.
Then enter the network name and password before it tries to connect.
Exactly the same problem.
Apple TV, 3rd generation, connects using Ethernet, but not Wi-Fi.
When I select my Wi-Fi network (or type it in after choosing “Other”), it goes straight to “incorrect password, error 100” without giving me a chance to type it in.
The same occurs even when I use my iPhone 8 as a hotspot.
Surely one Apple device should be able to “talk” to another!?!
I just spoke with Apple Support and they think the 3rd generation Apple TV (bought in 2015) will not work with a MIFI hotspot. It used to work with my DSL line and router but quit when I upgraded to the MIFI hotspot to get better download speed. My wifi thermostat that was bought in 2014 connected fine. Disappointing news.
I'm sorry, but I have no idea what a Google Fibre Hub even is.
My guess is that if you are able to access your modem's / router's settings, go to Wi-Fi, Authentication, and change the settings to "WPA2".
Don't forget to save the changes you have made.
Good luck.
I’ve done that, manually entered my network name and it instantly goes to incorrect password there as well. Never gives the chance to enter a password
Did you ever find a solution?
What does that mean ? I have google fiber hub . Is that the issue ?
3rd generation Apple TV won’t connect to wifi
