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I have recently bought an iPhone 13 Pro and did not receive the charging box with it. The lead I have does not fit the rest of my charging boxes! Could you send out one?

iPhone 13 Pro

Posted on May 4, 2022 8:54 AM

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Question marked as Top-ranking reply

Posted on May 4, 2022 8:59 AM

The power adapter is no longer included with iPhones (or Samsung phones). See the following from Buy iPhone 13 Pro and iPhone 13 Pro Max - Apple


As part of our efforts to reach our environmental goals, iPhone 13 Pro and iPhone 13 Pro Max do not include a power adapter or EarPods. Included in the box is a USB‑C to Lightning Cable that supports fast charging and is compatible with USB‑C power adapters and computer ports.


We encourage you to re‑use your current power adapters and headphones that are compatible with these iPhone models. But if you need any new Apple power adapters or headphones, they are available for purchase.


If you have both the cable and power adapter from a previous iPhone, you can use those. If you want or need to buy a new power adapter, one option is Buy 20W USB-C Power Adapter - Apple


1 reply
Question marked as Top-ranking reply

May 4, 2022 8:59 AM in response to Aimeegriffin11

The power adapter is no longer included with iPhones (or Samsung phones). See the following from Buy iPhone 13 Pro and iPhone 13 Pro Max - Apple


As part of our efforts to reach our environmental goals, iPhone 13 Pro and iPhone 13 Pro Max do not include a power adapter or EarPods. Included in the box is a USB‑C to Lightning Cable that supports fast charging and is compatible with USB‑C power adapters and computer ports.


We encourage you to re‑use your current power adapters and headphones that are compatible with these iPhone models. But if you need any new Apple power adapters or headphones, they are available for purchase.


If you have both the cable and power adapter from a previous iPhone, you can use those. If you want or need to buy a new power adapter, one option is Buy 20W USB-C Power Adapter - Apple


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