Streaming Service Playback

Streaming Service - black screen video with audio playing all services, all browsers. Was working on my 2021 m1 macbook pro until a month or so ago - anyone else? Not trying to use Airplay just in the browser on my laptop

Posted on May 4, 2022 1:12 PM

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1 reply

AnnieL2

Community Specialist

May 5, 2022 10:36 AM in response to jonee210

Salutations jonee210,

To assist with troubleshooting your issue we’d like to offer the following article. This can help address issues within the Apple TV app or with Apple TV+ - If you can't watch or stream movies and TV shows in the Apple TV app.

If you’re having issues with a different service, here’s some additional steps

Make sure your device is up to date - System Preferences > Software Update
Make sure the app is up to date - How to manually update apps on your Apple device
Test while connected to a different network
Test in a Private window or a different browser Use Private Browsing in Safari on Mac

Thanks.

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Streaming Service Playback

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