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Unable to sign in to Apple Music app to android

I don’t have access to apple device and I am currently using Android. I am trying to sign in to my Apple Music app but there is no option to get a verification code through a text. I just only a box that needs to put the code in. When I tried to sign in to a browser it does allow me to get a verification code. There is not even an option to swipe up or swipe down to chose the option “ did not get a code , text me”. I went to @icloud.com making sure all my trusted device were removed so it maybe allow the system to push notifications through text but still the issue persist. What do I do?

Posted on May 4, 2022 7:40 PM

6 replies

May 5, 2022 1:55 PM in response to Community User

Hi Canasiangirl,


There are a couple of ways to get a verification code. You'll need a trusted device or you may be able to get one via phone call or text to a number set up on your account. Let's take a look how to do this here:

If you don’t have a trusted device handy, you can have a verification code sent to your trusted phone number as a text message or phone call.
1. Click Didn't get a verification code on the sign in screen.
2. Choose to have the code sent to your trusted phone number.
3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).
Receive a text message with your verification code and a domain validation line

4. Enter the code on your other device to complete sign in.



This information is from Get a verification code and sign in with two-factor authentication.


If you still need help, use the steps from section "If you still can't sign in".


Take care.

May 7, 2022 10:26 AM in response to 1ssmith

I'm having the same issue. When I sign in to the android app, I get the notification that a message that the verification code has been sent, but I never receive the verification code. There is no "Didn't get a verification code" option (see screenshot; it also isn't available under "learn more.") When I do anything else with apple on this phone, such as reset my password or log in to apple music in my internet browser, I do receive a verification email - it only doesn't happen specifically when logging into the app.

May 7, 2022 10:50 AM in response to 1ssmith

It does not work that way, logging in to the Apple Music app do not have any option Did not receive the code Text Me. It only ask the verification code.

Unable to sign in to Apple Music app to android

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