Mail is Slow and lagging.

Since last update with MacOS Monterey, when I open Mail, everything is slow. (In the mail app) I get the color circle every 20-40 second. Spend hours with Apple tech. This is happening on my labtop and desktop. I used Google mail and Microsoft Exchange for work email. We have reinstalled the software and did numerous things with apple tech, and still, not fixed. Its only in mail, everything else on both computers are fast and working great. I have removed all my emails and it's still happening. Mail is extremely slow to response. HELP!

iMac Pro, macOS 12.3

Posted on May 5, 2022 6:17 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2022 10:00 PM

Thank you very much Alf! This tip has perfectly solved my annoying slowness problem, especially the reindexing part:

(Excerpt from the cited Macpaw article, please read the full article to give credit).


"Reindex your Apple Mailbox

Rebuilding your Mailboxes is often enough to solve many of the issues an overburdened Mail app may experience. However, if you’re still having problems (such as the app becoming so unresponsive it barely works or fails to launch), you should manually reindex your Mailboxes.

Here’s how to manually reindex your Mailbox:

  1. First, quit Apple Mail if the app is running.
  2. Launch Finder and select Go from the Menu Bar.
  3. Enter ~/Library/Mail/ and press Go.
  4. Choose the V8 folder (depending on your macOS version, it can be named V5, V6, or V7) > MailData. Next, locate and delete all the files that start with Envelope Index, such as “Envelope Index” or “Envelope Index-wal.” 
  5. Note: It’s a good idea to copy each file to your desktop before deleting it."


112 replies

Sep 15, 2022 7:25 AM in response to leroydouglas

Apple clearly has created a problem with Mail.

More and more people are reporting this issue, it is epidemic.


I have noticed another anomaly tied to this issue.


If I am focused on one email message and waiting for it to "appear" I can quit mail and instantly reopen mail and the message is there in full, graphics, everything. If I then scroll to the next message, it is blank. I repeat the process, close mail, reopen and viola there is the message in full.


This is insanity, what have they done?

Sep 15, 2022 10:35 AM in response to gchdrake

It gets worse and worse - but whatever you do, don't ask Apple to resolve it! In the interim since I posted, I have spent several days, lost access to my entire account (I had two operating on my computer) and the second smaller account is even slower ... I have temporarily resorted to using Zoho Mail and pray each day that Apple will get this fixed:-))))

Oct 1, 2022 7:57 AM in response to bradfromva

I do not run antivirus on any of my computers, Mail is only acting like this on ONE of them, my iMac.


iPhone, no issues; MacBook Air, no issues and all systems are running current OS/IOS.


This issue is posted all over these forums and there have been no real answers or solutions offered. I called tech support and the agent scoffed at me stating that I had no issue because we could not recreate it in real time. Yet it is constant.


I hope someone figures out a solution, it is really annoying and time consuming....

Oct 6, 2022 9:12 AM in response to openthreads

I have Mail on an iMac and MacBook Air. Both have the problem, with the iMac being the slowest/worst.

Switching to another app while waiting does not help.

Like me coming here now:

I saw Openthread's complete message in Mail, and followed the link here to Safari here to start this reply.

Looked back at Mail, and his message field was gone.

Looking back at Mail now, a couple of minutes later, his message field has re-appeared.


Oct 8, 2022 10:26 AM in response to Francois1975

This issue continues to get worse.


Now Mail does not display more frequently when Mail is open or just opened. If I switch to another program and come back to Mail there is no display of message previews for up to two minutes.


I have begun keeping a speedtest window open and can confirm there are ZERO connectivity issues, my up and down speeds continue to register well over 300mbps. Add to that, my iPhone connects instantly while sitting here at my desk, I think that indicates it is not a server level issue either.


There is no real rhyme or reason to what is going on here, does ANYone have any answers?


thanks,

gordon

Oct 17, 2022 3:22 AM in response to vintage42

Another odd problem with Mail is the launch time. The Mail icon in the Dock does not bounce, but immediately shows the black dot indicating that the applications running. However, Mail does not appear in the Menu Bar, and when the cursor is moved over the Menu Bar, it becomes a spinning beach ball. It takes a couple of minutes for the Mail Viewer Window to appear, with its blank messages.


I use Spam Sieve, and have perhaps an unusually large number of Mail folders. If wonder if all this is slowing Mail.


Spam Sieve has been deactivating and reactivating itself lately, which I do not remember it always doing. And although I manage (empty) the Mail Inboxes several times a day, I do have over a hundred (countless) Mail folders and subfolders of saved messages, with some going back 20 years.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mail is Slow and lagging.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.