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Keep getting error of not connected to internet when trying update and my phone is connected tried multiple wifi enabled locations( work and home etc) battery fully charged! How can I fix this?

Keep getting error of not connected to internet when trying update and my phone is connected tried multiple wifi enabled locations( work and home etc) battery fully charged! How can I fix this?

iPhone 11, iOS 14

Posted on May 5, 2022 8:33 AM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2022 9:52 AM

You need about 7 GB device storage and good Service & Wi-Fi.

and my phone is connected tried multiple wifi enabled locations( work and home etc)

If you are connected to work Wi-Fi network, that mean you are using Public Wi-Fi, see this Apple article: Use captive Wi-Fi networks on your iPhone, iPad or iPod touch

Use captive Wi-Fi networks on your iPhone, iPad or iPod touch – Apple Support (UK)


If they are On, turn Off Hotspot & VPN.


Go to: Settings -> General -> Software Update.

See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


1 reply
Question marked as Top-ranking reply

May 5, 2022 9:52 AM in response to Kennedys2008

You need about 7 GB device storage and good Service & Wi-Fi.

and my phone is connected tried multiple wifi enabled locations( work and home etc)

If you are connected to work Wi-Fi network, that mean you are using Public Wi-Fi, see this Apple article: Use captive Wi-Fi networks on your iPhone, iPad or iPod touch

Use captive Wi-Fi networks on your iPhone, iPad or iPod touch – Apple Support (UK)


If they are On, turn Off Hotspot & VPN.


Go to: Settings -> General -> Software Update.

See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


Keep getting error of not connected to internet when trying update and my phone is connected tried multiple wifi enabled locations( work and home etc) battery fully charged! How can I fix this?

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