You need about 7 GB device storage and good Service & Wi-Fi.
and my phone is connected tried multiple wifi enabled locations( work and home etc)
If you are connected to work Wi-Fi network, that mean you are using Public Wi-Fi, see this Apple article: Use captive Wi-Fi networks on your iPhone, iPad or iPod touch
Use captive Wi-Fi networks on your iPhone, iPad or iPod touch – Apple Support (UK)
If they are On, turn Off Hotspot & VPN.
Go to: Settings -> General -> Software Update.
See the following Apple articles:
Update your iPhone, iPad, or iPod touch
Update your iPhone, iPad, or iPod touch - Apple Support (IN)
If your iPhone, iPad or iPod touch won’t update
If your iPhone, iPad, or iPod touch won't update - Apple Support
You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC
Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)
If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder
Update your iPhone, iPad, or iPod touch with the Finder - Apple Support