iphone on dark screen
lock screen is visible, but when I unlock it their is only a dark screen, it wont even let me turn the phone off.
iPhone 12 Pro, iOS 15
Question marked as
karinacx3 Said:
"iphone on dark screen: lock screen is visible, but when I unlock it their is only a dark screen, it wont even let me turn the phone off."
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Troubleshooting a Frozen iPhone:
Seems you have a frozen iPhone screen.
Start with a Restart:
Refer to this link: Force Restart iPhone - Apple Support
No Success?
Refer the the following for troubleshooting techniques.
Being Stuck in a Boot Loop:
Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download somethings or an install stalls. So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support