Level 1

23 points

Can't sign on to Ticketmaster app

My Ticketmaster app is not working. I deleted and re-added but still not working. When I try to log on I get a "PARDON THE INTERRUPTION screen telling me I was either too fast, Java Script is not on or a third party browser plugin such as Ghostery may be prevent Javascript from running. I am not too fast and have tried a dozen times, checked Safari and Javascript is on and checked Safari and have no extensions installed. I can sign on from my wifes phone, but something on my phone won't let me. Any suggestions?

iPhone 12

Posted on May 7, 2022 4:00 PM

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Nagromptx Author

Level 1

23 points

Posted on May 13, 2022 3:59 PM

I went to the Apple store and they identified the problem. The problem was my VPN. Even when I turned off the VPN , it didn’t work because the vpn was turning back on automatically. So I went into Settings, General, then VPN management and changed the setting. Then back to first Settings screen, turn off VPN. This time it stayed off and I was able to get into Ticketmaster Hope this helps

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28 replies

Sep 20, 2022 5:33 PM in response to Nagromptx

Same thing happened to me. I downloaded JavaScript again. The presto...it worked!!!

SRT22

Level 1

8 points

Dec 28, 2022 9:20 AM in response to DieHardEaglesFan

I bought tickets on the browser and then was able to open tickets using the browser on my phone and save in my apple wallet. Still cannot access the app on my phone.

Nagromptx Author

Level 1

23 points

May 8, 2022 3:39 PM in response to kamote0628

Tried with Express VPN both off and on.

Apple support had me do a complete backup and restore, but that didn't fix it either.

Also uninstalled the TICKETMASTER app and reinstalled it. Deleted all history and cookies as well.

App works fine from my wife's iPhone, used to work on mine.

I get a ticket master screen which reads as follows:

Pardon the interruption

As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen:

You're a power user moving through this website with super-human speed
You've disabled JavaScript in your web browser
A third party browser plugin, such as Chostery or NoScript is preventing JavaScript from running

cc09248f-8dcb-4d36-a417-d176e0cef1ce

45.131.192.174

I checked Safara and have no extensions installed. I can't find any sign of Ghostery or NoScript but not sure where to look.

Not sure what to do next!

Feb 4, 2023 6:40 AM in response to Nagromptx

I cannot access Ticketmaster app. I have mobile tickets which I cannot access. The app thinks I am a bot.

I have turned off VPN setting and Ticketmaster just says to access using another phone. I don't have another phone. There is no technical help from Ticketmaster at all other than to finally get to a person who changes the tickets to "will call" at the box office.

Nagromptx Author

Level 1

23 points

May 11, 2022 5:45 PM in response to matthieu181

Still haven't found a fix. Sorry.

Jul 23, 2022 10:57 AM in response to Nagromptx

This works. Easy

Aug 2, 2022 9:55 AM in response to Nagromptx

Brilliant, worked for me too having tried nearly everything. Thank you so much for that!

Sep 20, 2022 5:52 PM in response to Nagromptx

I had to redownload Java Script....then Ticketmaster worked

Oct 12, 2022 3:29 PM in response to Nagromptx

Than you! Worked great!!!

SRT22

Level 1

8 points

Nov 16, 2022 8:53 AM in response to AppleStew5566

I tried that, still have the problem. Also have no VPN.

Dec 28, 2022 8:33 AM in response to JKMPLS

This worked for me as well, thank you!

somdh

Level 1

8 points

Mar 1, 2023 7:16 PM in response to Nagromptx

Hi, You can use the below-mentioned fixes to solve the Ticketmaster pardon the interruption error: https://networkbuildz.com/ticketmaster-pardon-interruption/

Mar 15, 2023 8:43 PM in response to Nagromptx

iPhone 13 Max Pro, when I go to log in the screen is blank white and NOTHING! I need to be able to login but the app is not working.

NO VPN

Help!!!!!!!!!!

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Can't sign on to Ticketmaster app