Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Dim_Out Author

Level 1

4 points

Upload from iPhone stuck at "Preparing video"

I solved the problem I had - also in this thread:

Video stuck on “Preparing Video” - Apple Community

simply by not uploading from the Photos app, but from the dropbox app.

(Other file storage/sharing apps I don't know about)

So, DON'T use the share option from Photos, it seems to try and compress the file anyway.

in the Dropbox app: just go to Files>Upload. You get straight to the photos/videos.

Also nice to be rid of the hassle of using itunes and all that imho.

/Dim

iPhone XR

Posted on May 8, 2022 4:53 AM

Similar questions

Can't load photos and videos since installing ios 15.1 I have an iPhone 11 pro max and ever since I installed ios 15.1, I can't load any photos or videos that I took before installing the update. There's a little exclamation point with a circle in the bottom right corner of all photos and videos. Videos won't play back and I get a message saying "Unable to Load Video. An error occurred while loading a higher quality version of this video." I can't view the live versions of photos, and if I try to share a photo it says "Unable to Share. There was an error while preparing to share." I've tried turning the phone off and on. I tried turning off "Optimize iPhone Storage" in Settings, and turned on "Download and Keep Originals." I have my phone set to automatically upload photos to iCloud, but when I logged into iCloud there are a lot of recent photos missing. All the photos and videos I've taken after installing 15.1 are working fine. Has anyone else had this problem and how do I fix it?
4922 4
Photos and videos uploading slowly Hi guys. I recently purchased a new iPhone 12. I backed up my pics and videos on iCloud before purchasing the phone. now it’s been almost 5 days and most of my pics and videos are still not available. Worse still, the pics or videos that have seemed to upload, don’t start or open properly. is this a normal thing? How long will it take to complete? thanks in advance.
452 1
Photos and videos problems I transfer over all my information from one iPhone to the next the only problem is my videos won’t play and I can’t set any of the pictures as wall papers it just keep showing it as downloading but nothing is happening or the little circle as if it’s loading but nothing happens
152 1

There are no replies.

Upload from iPhone stuck at "Preparing video"

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up