Apple TV Closed Captions Lagging on Roku TV

Closed captions are often lagging on using Apple TV on Roku TV.


They often show up well after the dialog or just flash for a second making them unreadable.


If I watch Apple TV on my iPhone or Mac, it works perfectly, so it seems to be a Roku TV issue.


I've even tried using Apple AirPlay, connecting my phone or Mac to the Roku TV. The closed caption delays still occur.


I have checked for updates on my Roku TV and it's up to date. I'm using Roku version 10.5. I hear that Roku 11.0 will be released soon. Hopefully, it will help solve the issue.


If you have any ideas or suggestions, I'd really appreciate it. I much prefer watching shows like Pachinko in their original language and reading the dialog. It seems much more authentic.


Thanks!!

8113X,

Posted on May 9, 2022 8:50 AM

Reply
1 reply

May 10, 2022 9:17 AM in response to mayqlaf

Mayqlaf,


Thank you for reaching out to Apple Support Communities.


Let's attempt to remove the Apple TV app using these steps:


Removing channels from within your channel lineup

  1. Press Home home button on your Roku remote on your Roku remote
  2. Move to the right and highlight the channel you wish to remove
  3. Press Star star button on your Roku remote on your remote to open the Options menu
  4. Select Remove channel and confirm when prompted


As outlined here: How to remove channels from your Roku® streaming device


Then restart your Roku via settings:


System restart your device

  1. Press Home home button on Roku remote on your Roku remote
  2. Scroll and select Settings
  3. Select System
  4. Select Power. If you do not see a Power submenu, skip to the next step.
  5. Select System restart


As outlined here: How to system restart or factory reset your Roku® streaming device


Then reinstall the Apple TV app and test. If the issue persists, it may be best to reach out to Roku directly by going to: Roku Support


Hopefully this helps.


Cheers!




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Apple TV Closed Captions Lagging on Roku TV

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