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System services using 12 times the cellular data I used to use since ios15

ive has extremely high cellular data usage in the last 4 months. Ex- in the last 8 years I only exceeded 2gb on 2 occasions. .09-1.3gb /month 90% of bills. Suddenly I’m getting 1gb in a day. The speed drastically reduces once it gets to 1gb- by the end of the billing cycle, my phone is so slow it reads as not having cellular service available. That’s 1 day into the month. Not good. I check my phone and 99% if the cellular data used is “system services.” I don’t have CarPlay and I don’t use Bluetooth. I turn it off always- I have a blue tooth microphone for my kids Ill play music on and I’ve used a hand free Bluetooth earbud sometimes- which I stopped for a month. How do I have blue tooth turned off and the Bluetooth services in my system services is using ½ gig a day? What is it? If my phone has speeds reduced to 1mb/s the more data that’s used- and it starts reducing at 1gb and decreases to non-functional at 5gb… my phone doesn’t work 75% of the time. This is a major issue. It appears A LOT of people are having cellular data increases on apple devices that are unexplainable- can someone help????

iPhone XS Max

Posted on May 9, 2022 8:50 AM

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May 10, 2022 9:15 AM in response to jk595090

Hi jk595090,


Welcome to Apple Support Communities. You've posted concern about your cellular data usage, which is definitely showing an unexpected amount. There is one tip we could recommend to start with that may help. Look at any apps using 'Background App Refresh'.


Switch apps on your iPhone, iPad, or iPod touch - Apple Support


Go to Settings > General > Background App Refresh and disable any you've seen being used more than expected. This is particularly helpful for any social media apps that may be using your cellular data to refresh even when you aren't actively using them.


If you are still seeing higher-than-normal data usage, we'd next recommend working directly with our support teams. They'll be able to go through additional information and work with you to help figure out why this is occurring. You can reach them here:


Apple Support


You can also find our phone number for your region at this link:


Contact Apple for support and service - Apple Support


Warm regards.

System services using 12 times the cellular data I used to use since ios15

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