My phone has been hacked.

I received an SMS on iphone 13 Pro from an unknown number, I did not open this message - I wanted to delete this SMS and clicked on it and saw a pop-up window with an offer to report spam and I pressed the button - ok. After - in the Iphone settings, I read that the extensions "Report spam (SMS/Calls) make it possible to send data to third-party developers - "the developer receives all the content of the message and all data. Such messages may contain verification codes from banks and other institutions, as well as other personal data." - I'm now afraid that someone could send me some encrypted program in this SMS, and the developer made a request to specifically mark it as spam and all my data has now been transferred to him. Is it possible? This stupid wording is written by Apple - which third-party developers?! What do Apple mean?!


Several my phones have already been hacked. I'm desperate again afraid that all this **** will happen again, and Apple doesn't even have a support service! Even Samsung has a support service - they quickly solved my problem, consistently explaining to me what I had to do with my samsung phone.


[Re-Titled by Moderator]

iPhone 13 Pro, iOS 15

Posted on May 9, 2022 10:23 AM

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16 replies

May 9, 2022 11:19 AM in response to AnnaEis

To keep your Apple ID account secure, see the following Apple articles:

Manage and use your Apple ID

Manage and use your Apple ID – Apple Support (UK)

 

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

 

Phony "tech support" / "ransomware" popups and web pages

https://discussions.apple.com/docs/DOC-8071

 

Identify and filter junk mail in iCloud

Identify and filter junk mail in iCloud - Apple Support

 

If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support

 

Identify legitimate emails from the App Store or iTunes Store ->

Identify legitimate emails from the App Store or iTunes Store – Apple Support (UK)

 

Set up iCloud Keychain

Set up iCloud Keychain - Apple Support

 

Create a strong password for your Apple ID, It is best if your password consists of eight or more characters and include upper and lowercase letters, and at least one number. You can also add extra characters and punctuation marks to make your password even stronger. 

Never provide your password, passcode, security questions, verification codes, recovery key or any other account security details to anyone else. Apple will never ask you for this information.

 

See also the following Apple articles:

About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch

About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch - Apple Support

 

Authorize or deauthorize your computer for iTunes Store purchases

Authorize or deauthorize your computer for iTunes Store purchases - Apple Support 

 

Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support

 

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support


May 12, 2022 8:01 AM in response to shoeluvr13

I can't disable two-factor authentication and delete my phone number. Through two-factor authentication and access to SMS vith SS7, the hacker will get access to my account again and so it will be every time. Because I cant ogf function 2fa! I can't do it. God, that's the worst experience of use phones. There's nothing more terrible than that company. But thank you any way

May 12, 2022 8:06 AM in response to AnnaEis

If you have had 2-factor authorization for more than 2 weeks you cannot disable it. And you can change your phone number without turning off 2 factor authorization. Can you explain what SS7 is? And if you are running the latest version of iOS (as of this writing 15.4.1) and have not jailbroken your phone then no hacker is going to get to your account. And if you didn't give them your Apple ID password they have never gotten to your account.

May 12, 2022 8:30 AM in response to deggie

Thanks for the advice, I already tweeted @tim_cook and @apple, but it's naive to wait for some reaction. I can't disable two-factor authentication on my iphone13Pro This makes my phone still vulnerable because the hacker either has access to all information through a telecom operator or through an SS7 vulnerability. It's actually a backdoor)) This vulnerability guarantees the hacker unhindered access to my account. I'm in despair. My business depends on it, it can harm not only me, but also my client base!


[Edited by Moderator]


May 12, 2022 8:40 AM in response to deggie

Yes, the latest version of os of course, I updated it. Kazakhstan is a country where you can give any cop $100 and he will temporarily "start a criminal case" to come to the office of the mobile operator and get access to the personal account of any person where he can see all SMS codes and all incoming calls online. It's very easy))

May 12, 2022 11:34 AM in response to AnnaEis

No, just no. You are very confused and don’t know what you’re talking about. Two factor authentication prevents people from gaining access to your Apple ID because they need access to your phone, phone number, or other trusted devices. They can’t get access to that information unless you personally handed over to them. By reporting a spam text no one gets access either as I explained to you before.

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