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Level 1

4 points

How can I restore backups if itunes doesnt list any device backups?

I backed up my iphone 11 to itunes with encryption and erased my phone to fix an issue. When I tried to restore it, it failed a couple of times. I uninstalled and re-installed newer version of itunes on Windows. But the new installation of itunes does not recognize my older backups even when I add the path of backup folder under preferences. It just says the iphone has never been backed up to this PC :(

I have years worth of important data that I cannot love without (data within apps that you cant backup)

Please help!

Posted on May 10, 2022 7:25 PM

Top-ranking reply

turingtest2

Level 10

274,222 points

Posted on May 11, 2022 3:53 AM

See if Archive iPhone backup in Windows - Apple Community gives you any ideas about how to get iTunes to recognize your backup.

tt2

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How can I restore backups if itunes doesnt list any device backups?

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