You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

darsh0019 Author

Level 1

4 points

How can I restore backups if itunes doesnt list any device backups?

I backed up my iphone 11 to itunes with encryption and erased my phone to fix an issue. When I tried to restore it, it failed a couple of times. I uninstalled and re-installed newer version of itunes on Windows. But the new installation of itunes does not recognize my older backups even when I add the path of backup folder under preferences. It just says the iphone has never been backed up to this PC :(

I have years worth of important data that I cannot love without (data within apps that you cant backup)

Please help!

Posted on May 10, 2022 7:25 PM

Top-ranking reply

turingtest2

Level 10

275,068 points

Posted on May 11, 2022 3:53 AM

See if Archive iPhone backup in Windows - Apple Community gives you any ideas about how to get iTunes to recognize your backup.

tt2

View in context

How can I restore backups if itunes doesnt list any device backups?

Similar questions