Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IMAP email account error

trying to set up a new imap email account but get the following error message:

Unable to verify account name or password

Called IONOS and they asked me to open their webmail website and log in, which I successfully did,

so email address and password are correct and working. The told me to CONTACT Apple as this would be an Apple problem..... what do I do now?


MacBook Pro 16″, macOS 12.2

Posted on May 12, 2022 7:54 AM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2022 8:18 AM

Did they tell you is they Required an Application Specific Password generated from their Site and to be used in the Apple Mail Application


I see little to no information listed but does not mean it not there.


Much like Apple does for using Non Apple e--mail clients to access iCloud Mail


And Google has for some of their e-mail accounts

3 replies
Question marked as Top-ranking reply

May 12, 2022 8:18 AM in response to hertak

Did they tell you is they Required an Application Specific Password generated from their Site and to be used in the Apple Mail Application


I see little to no information listed but does not mean it not there.


Much like Apple does for using Non Apple e--mail clients to access iCloud Mail


And Google has for some of their e-mail accounts

IMAP email account error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.