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My Apple ID exists, and shows to be an open account, but doesn't show up in my iCloud. Solution says delete it from internet accounts and log in again. That box takes me to internet accounts... that shows no accounts at all. Any ideas?

My Apple ID exists, and shows to be an open account, is active on all my other macs (Macbook Pro, 2012 iMac, Iphone 8+, iPad gen 4) but doesn't show up in my iCloud on this new (2020) iMac running Catalina 10.15.7. (System Preferences) solution that pops up says "delete it from Internet Accounts and log in again." That box takes you to Internet Accounts... but Internet Accounts shows NO accounts at all. Any ideas?

iMac 27″, macOS 10.15

Posted on May 12, 2022 10:09 AM

Top-ranking reply

rkaufmann87

Level 10

143,892 points

Posted on May 12, 2022 10:50 AM

My idea is you should call AppleCare to help you straighten out the mess you are in.

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My Apple ID exists, and shows to be an open account, but doesn't show up in my iCloud. Solution says delete it from internet accounts and log in again. That box takes me to internet accounts... that shows no accounts at all. Any ideas?

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