says it charged to 100% but is only 50% in battery settings

Question

says it charged to 100% but is only 50% in battery settings

That I bought a brand new iPod touch 7 on Thursday and set it up on Friday. I started by fully charging it. Or so it said. It took about as long as my phone so I didn’t question it. However the percentage decreased rapidly so I checked the battery page in settings. According to that it only charged to 50%. And no option to check battery health. Any ideas?

iPod, iOS 15

Posted on May 14, 2022 10:24 PM

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Answer 1

nbotros

Community Specialist

May 15, 2022 4:44 PM in response to Community User

Hello Glamzar,

Welcome to Apple Support Communities. We'd like to ask some questions to isolate this issue further:

Which iOS version is installed on your iPod? Settings > General > About.
Are you experiencing this behavior when using an Apple branded charger? Let's try to test using another charger.
Does the issue persist when turning the "Low Power Mode" off?

Please check out this helpful link:

About the battery usage on your iPhone, iPad and iPod touch

We hope this information is useful. Kind regards.

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says it charged to 100% but is only 50% in battery settings

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