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Level 1

8 points

My MacBook Air is connected to my home network, but not to the internet.

All other devices have internet access. Diagnostics tell me that it is a DNS problem. The DNS list is empty. What do I need to add?

Posted on May 16, 2022 9:28 AM

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4 replies

May 16, 2022 5:53 PM in response to kevinmac0505

Hi kevinmac0505,

Usually, your router or gateway supplies the default DNS servers for your Mac to use. If this isn't happening, try forgetting the network, and then rejoining it: How to forget a Wi-Fi network on your iPhone, iPad, iPod touch, or Mac - Apple Support

If that still doesn't work, try providing one or two of these DNS servers. There are many more to choose from, these are only examples:

Google: 8.8.8.8

Cloudflare: 1.1.1.1

Quad9: 9.9.9.9

OpenDNS: 208.67.222.222, 208.67.220.220

May 16, 2022 6:03 PM in response to kevinmac0505

Restart the Wi-Fi router, and try again.

Failing that, create a new Location in System Preferences > Network, and add the Wi-Fi network there.

ku4hx

Level 7

23,586 points

May 16, 2022 9:42 AM in response to kevinmac0505

Where are you seeing no DNS?

May 16, 2022 5:55 PM in response to ku4hx

Probably in System Preferences -> Network -> Wi-Fi -> Advanced -> DNS.

My MacBook Air is connected to my home network, but not to the internet.