Apple USB SuperDrive not working

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Level 1

4 points

Apple USB SuperDrive not working

I'm using macOS Monterey 12.3.1 and I have recently found that my Apple USB SuperDrive CD burner is not showing up in my finder, nor does it work when I try to put a disk in the drive. I've restarted, run disk utility first aid as well as many other suggestions online. Anyone else having the same problem?

It's worked fine up until Monterey, and I want to know if there's a quick fix to get it to show up and work, or if it's dead?

It has always worked in the past (although I bought it in 2016 from an Apple Store) IS it possible that one of the OS upgrades (like Monterey) is preventing it from operating?

Any help on this would be greatly appreciated.

iMac 27″, macOS 12.3

Posted on May 20, 2022 3:04 PM

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Answer 1

Top-ranking reply

jeffreythefrog

Level 6

12,908 points

May 20, 2022 4:35 PM in response to orcamusic

is the drive connected to the mac through a hub? or is it connected directly to the mac? since monterey, i have seen in some instances where, if connected through a hub, users are experiencing loss of functionality of their superdrive. (same for some 3rd party optical drives)

if it's connected direct, does it show up in About This Mac > System Report > Disc Burning?

if it's connected direct it should show up there even without a disc inserted.

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Answer 2

PRP_53

Level 10

92,371 points

May 21, 2022 3:00 AM in response to orcamusic

To add to the very good advice of @jefferythefrog above.

Hubs have a Chip Set inside of them and since Monterey - many uses are having issues with Hubs for various External Usages.

It is more a hit or miss as to the Hub working to not.

Best results are achieved by a Direct connection to Computer

An Aside - " I'm using macOS Monterey 12.3.1

Current Monterey as of May 16, 2022 is version 12.4

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Answer 3

orcamusic Author

Level 1

4 points

May 23, 2022 9:14 AM in response to jeffreythefrog

Thanks for your help everyone. I found that it is my hip that was preventing the Superdrive from starting.

It's kind of weird that other peripherals are still working on the hub... but not the Superdrive.

Thanks everyone for the help! =)

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Answer 4

May 21, 2022 8:25 AM in response to mulberry58

yes, if the mac has no USB-A port, that is an ideal solution. and technically speaking, the superdrive is connected directly to the mac with that adapter. :)

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Answer 5

mulberry58

Level 6

10,237 points

May 21, 2022 7:54 AM in response to orcamusic

This adapter USB-C to USB Adapter - Apple solved the problem in my case

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Apple USB SuperDrive not working

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