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unable to create child account

I am having trouble creating a child account. The prompt I am getting is saying that they are unable to process my credit card

Posted on May 21, 2022 2:55 PM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2022 1:11 AM

saying that they are unable to process my credit card


Try this -> Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

Or -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

You can also use your Apple ID balance as payment method:

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 


2 replies
Question marked as Top-ranking reply

May 22, 2022 1:11 AM in response to April1126

saying that they are unable to process my credit card


Try this -> Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

Or -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

You can also use your Apple ID balance as payment method:

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 


May 22, 2022 8:31 AM in response to April1126

If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter        


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

unable to create child account

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