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iTunes purchase

Hi,


there must be a mistake or someone else using my cc because I was charged with over 300 SAR as a purchase for Ituens. Which I never bought.

Please I would like a full refund and if possible to know which account the purchase was made for.

Thank you.

iPhone 13 Pro, iOS 15

Posted on May 23, 2022 4:04 AM

Reply
Question marked as Top-ranking reply

Posted on May 23, 2022 5:33 AM

Jawad,


First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support


1 reply
Question marked as Top-ranking reply

May 23, 2022 5:33 AM in response to jawad172

Jawad,


First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support


iTunes purchase

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