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Divinity 2 Original Sin Refund issue

A year ago, I bought Divinity 2 for mi iPad. It was 27,99 €. I was charged 55,98 (twice the normal price). I asked to be refund 27,99 € (half of what I paid) and keep the app. I thought it worked, but when I try to update my app in the App Store, it says that my app has been refund and that I can't update it. So I paid 27,99 € for nothing ?

I noticed this just now because the game just got a huge update. I'm scared to remove the game from my iPad, and not being able to download it again. What do I do ?




iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on May 23, 2022 6:20 AM

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Question marked as Top-ranking reply

Posted on May 23, 2022 8:25 AM

Speak directly to Apple Support regarding the issue.

Apple Support


M1 Mac mini, macOS 12.4; Watch, series 5 GPS/cellular, watchOS 8.6; iPad Pro 2nd Gen, iPadOS 15.5; iPhone 12 Pro, iOS 15.5; TV 4th Gen, tvOS 15.5; HomePods, audioOS 15.5 and Airport Express w/ Airplay 2

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Divinity 2 Original Sin Refund issue

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