Macbook Pro 2019 bluetooth issue with Samsung earbuds

Question

Macbook Pro 2019 bluetooth issue with Samsung earbuds

I'm using a MP 2019 16 inchn, 16gb ram, 512 SSD, Im sure that everything else is perfect. I have a Samsung galaxy buds (dont judge me, thanks) and I usually use it for online meeting or listen to music. The problem is: my earbuds keeps losing its sound every 10-20s or sometimes abit longer (still connected). This never happens when I use it with my iPhone XSMax or my MP 2015. I try an Airpod pro and it works almost perfectly ("almost" because I heard 1 time it lost the sound, but only once).

Anyone got same issue or solution? Many thanks.

Please dont tell me to buy an Airpod :(

Posted on May 24, 2022 2:42 AM

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Answer 1

May 25, 2022 6:39 AM in response to 차동from서초구

Hello 차동from서초구,

To help resolve this issue, make sure the MacBook Pro is up-to-date:

Update macOS on Mac - Apple Support

1. From the Apple menu  in the corner of your screen, choose System Preferences.

2. In the System Preferences window, click Software Update.

If your System Preferences doesn't include Software Update, learn how to upgrade to macOS Monterey or upgrade to an older macOS, and use the Updates tab of the App Store app to get app updates.

3. Click Update Now or Upgrade Now.

Next, follow the steps from this article: If the sound from your wireless headphones cuts out or is distorted - Apple Support

Best Regards.

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Macbook Pro 2019 bluetooth issue with Samsung earbuds

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