My iPhone X nor iPad mini will no longer connect to Apple TV. Pairs fine but won't connect. Have re-set wifi, updated all software, unplugged Apple TV, removed and added both devices to Apple TV. Still nothing....any clues?
iPhone X, iOS 15
What is your model Apple TV? Identify your Apple TV model - Apple Support
What is its version Apple TV Software(/tvOS)?
You’ll need 3rd generation or later to use the software remote in Control Center.
See: Set up the Apple TV Remote on your iPhone, iPad, or iPod touch - Apple Support
Both devices need to be on the same home network. Cellular won’t do. Different SSID network names won’t do. You may need a functional remote to configure the Apple TV network settings, if needed.
What is your model Apple TV? Identify your Apple TV model - Apple Support
What is its version Apple TV Software(/tvOS)?
You’ll need 3rd generation or later to use the software remote in Control Center.
See: Set up the Apple TV Remote on your iPhone, iPad, or iPod touch - Apple Support
Both devices need to be on the same home network. Cellular won’t do. Different SSID network names won’t do. You may need a functional remote to configure the Apple TV network settings, if needed.
fixed the problem. Set your appletv back to factory settings and reinstall....it worked
Update: apple support just told me to wipe out everything on my Apple TV. Reset the whole device and MAYBE that will fix it. I would need to reinstall all the apps of course. I was told this is the first time they have heard of this issue of people not being apple to connect.
I have Apple TV 4K, version tvOS 15.5.1. All are on the same network. Software on all devices are updated. My actual Apple TV remote works fine. I see some say just 'rename' the Apple TV - and see if that connects but I'm not able to see where to do that. I spent an hour on the one last night with the apple support going through all of the steps they asked me to....still nothing.
Awesome that you got through it. Enjoy!
I highly suggest everyone who's having this issue to try this process. Didn't take that long and fixed the issue for my iPhone and iPad. :)
iPhone remote won't connect to apple tv
