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Level 1

4 points

Apple Music works over Family Sharing on iPhone, but not on Macs

Hello,

I have a problem. Once added to family, Apple Music works fine on the iOS phone. However it does not work (tries to put me into a free month subscription) on MacOS Apple Music app.

I see the same behaviour on Mac OS 11.6.6 and 12.4.

Actions taken so far:

signing off from Apple Music account and on again
removing and adding back family share
combination of above
adding/removing computer as a device for playing Apple Music

What else ?

Thank you,

Mario

Posted on May 28, 2022 3:14 AM

Best reply

javaliga

Level 10

119,539 points

Posted on May 28, 2022 5:35 PM

Are you using the same Apple ID on the Mac as you are on the iPhone? Did you follow the steps in the 'On your Mac' section of:

Turn on Sync Library with Apple Music - Apple Support

and the 'On your Mac or PC' section of:

Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC - Apple Support

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Apple Music works over Family Sharing on iPhone, but not on Macs

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