Ios 15.5 causing calls to drop or sound going in and out
I just installed the iOS 15.5 update. I am now having calls to drop or the other party cannot here or they say my voice is going in and out.
I just installed the iOS 15.5 update. I am now having calls to drop or the other party cannot here or they say my voice is going in and out.
Hi phebe114,
Have you restarted your iPhone since noticing this happening? If not, go ahead and do that, as a restart can resolve unexpected issues.
Restart your iPhone - Apple Support
If the restart doesn't resolve the issue:
Are you having these issues using the Phone app and cellular service?
If so, does this happen if you change locations to try with a different cell tower?
If you have Wi-Fi calling available, test and see if the same issue happens. You would have needed to set this up with your cellular carrier.
Make a call with Wi-Fi Calling - Apple Support
If you're not using the Phone app, check for any app updates for the app you're using.
How to manually update apps on your Apple device - Apple Support
These tests will help to isolate the issue.
Thanks!
Hi phebe114,
Have you restarted your iPhone since noticing this happening? If not, go ahead and do that, as a restart can resolve unexpected issues.
Restart your iPhone - Apple Support
If the restart doesn't resolve the issue:
Are you having these issues using the Phone app and cellular service?
If so, does this happen if you change locations to try with a different cell tower?
If you have Wi-Fi calling available, test and see if the same issue happens. You would have needed to set this up with your cellular carrier.
Make a call with Wi-Fi Calling - Apple Support
If you're not using the Phone app, check for any app updates for the app you're using.
How to manually update apps on your Apple device - Apple Support
These tests will help to isolate the issue.
Thanks!
Ios 15.5 causing calls to drop or sound going in and out