It’s says my disk has hardware problems on my imac

How do I get my iMac to reinstall software if it has hardware problems or disk errors? It’s brand new to us we haven’t used it so there isn’t anything on it yet but it’s won’t turn on :(

iMac Pro

Posted on May 28, 2022 9:20 PM

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Question marked as Top-ranking reply

Posted on May 28, 2022 9:40 PM

Did someone give you the computer?


If so, they knew it was having serious issues.


—The solution:—


Get expert service and support at the Genius Bar.


Click ▶︎ Start a Service Request. ⚛️


Need more help?



Click ▶︎ Check Repair Status.

2 replies
Question marked as Top-ranking reply

May 28, 2022 9:40 PM in response to Mriker13

Did someone give you the computer?


If so, they knew it was having serious issues.


—The solution:—


Get expert service and support at the Genius Bar.


Click ▶︎ Start a Service Request. ⚛️


Need more help?



Click ▶︎ Check Repair Status.

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It’s says my disk has hardware problems on my imac

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