Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lightning adapters keep failing

I have an iPhone XS Max and use a lightning adapter to connect my headphones.


I’ve recently had my fourth lightning adapter fail on me. The first 2 were official Apple ones, the last 2 were third party. In all instances the behaviour is the same - suddenly the music will stop coming through the headphones and start coming through the iPhone loudspeaker.


Some points of note:

  • I have used a multitude of different headphones across the lifespan of these 4 adapters with the same results.
  • The lightning port charges the phone without issue.
  • The last 2 adapters failed within 2 weeks of each other.
  • Originally when the first adapter failed i reported this to Apple and i managed to keep the case open for months. They physically cleaned the phone and wiped it, etc but refused to replace it.


Has anyone else had a similar experience to this?

iPhone XS Max

Posted on May 29, 2022 3:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2022 1:05 AM

I cleaned the lightning port with a toothpick. There was a lot of fluff accumulated in there. Now it works perfectly.

Similar questions

1 reply

Lightning adapters keep failing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.