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The question is in my ? Description. The IPad is stuck on the Apple logo page but there is no bar under the apple, like it is still updating, but it has had more than enough time to update, 2 days to be exact. I have already attempted to do a hard restart, but the same apple logo screen appears? Anyone else having this issue?
***The IPad in question is not mine, it belongs to my boyfriend***
iPad Pro 10.5-inch, Wi-Fi
As described, something has stalled during the update.
Connect your iPad to its Power Adapter and allow the iPad to charge. While still connected to external power, try a forced-restart:
Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you remain unable to restart the iPad, it may be necessary to restore to Factory Settings:
If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support
Restore your iPhone, iPad or iPod to factory settings – Apple Support
Restore all content to iPad from a backup - Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist:
As described, something has stalled during the update.
Connect your iPad to its Power Adapter and allow the iPad to charge. While still connected to external power, try a forced-restart:
Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you remain unable to restart the iPad, it may be necessary to restore to Factory Settings:
If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support
Restore your iPhone, iPad or iPod to factory settings – Apple Support
Restore all content to iPad from a backup - Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist:
gretagrits Said:
"IPad Pro stuck in Bootloop during 15.6 update: [...]***The IPad in question is not mine, it belongs to my boyfriend***"
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Resolving an iPad in a Boot Loop:
This typically occurs when you were updating something, and it was unsuccessful. So, to fix this, see my user tip on Boot Loops and iPhones, and its relevance to iPads.: How to Fix an iPhone in a Boot Loop - User Tip
Thank you for your reply TheLittles. We will attempt your ITunes suggestion tomorrow. I sure hope it works.
gretagrits Said:
"IPad Pro stuck in Bootloop during 15.6 update: Thank you for your reply TheLittles. We will attempt your ITunes suggestion tomorrow. I sure hope it works."
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You are welcome. Keep us posted.
IPad Pro stuck in Bootloop during 15.6 update
