cant use data unless on wifi iphone 11pro

Since changing carrier I am unable to get any data unless connected to Wi-Fi. I have tried turning my phone off and on but still won’t connect does anyone know if this is a phone problem ( I have iphone11pro ) or is it the carrier ( Vodafone) problem

iPhone 11 Pro, iOS 15

Posted on May 30, 2022 7:30 AM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2022 8:09 AM

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


See these Apple articles below:

How to unlock your iPhone for use with a different carrier

How to unlock your iPhone for use with a different carrier - Apple Support

 

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)


For sure, you need to contact Vodafone, ask about you data plan.



3 replies
Question marked as Top-ranking reply

May 30, 2022 8:09 AM in response to Louisnana1

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


See these Apple articles below:

How to unlock your iPhone for use with a different carrier

How to unlock your iPhone for use with a different carrier - Apple Support

 

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)


For sure, you need to contact Vodafone, ask about you data plan.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

cant use data unless on wifi iphone 11pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.