I dropped my airpods case without air pods and now it won't reconnect help

Can you help me find a way to reconnect them?

Posted on May 30, 2022 9:29 PM

Reply
Question marked as Top-ranking reply

Posted on May 31, 2022 1:38 AM

Hello, pavels257

Please try the following:


Open settings > Bluetooth > (Name) Airpod's > Forget device

Now hold the button on the back of your case and see if it connects.

Reconnecting sometimes solves the issue, if this did not work you're Airpods Case is possibly damaged and needs to be serviced at an Apple Store.


I hope this helped!

1 reply
Question marked as Top-ranking reply

May 31, 2022 1:38 AM in response to pavels257

Hello, pavels257

Please try the following:


Open settings > Bluetooth > (Name) Airpod's > Forget device

Now hold the button on the back of your case and see if it connects.

Reconnecting sometimes solves the issue, if this did not work you're Airpods Case is possibly damaged and needs to be serviced at an Apple Store.


I hope this helped!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I dropped my airpods case without air pods and now it won't reconnect help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.