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black screen

screen on iphone 12 is black and won't reset


Posted on May 31, 2022 7:27 AM

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Question marked as Best reply

Posted on May 31, 2022 8:28 AM

Try the following:


If that didn’t work, get expert service and support at the Genius Bar.



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

1 reply
Question marked as Best reply

May 31, 2022 8:28 AM in response to melwalsh6029

Try the following:


If that didn’t work, get expert service and support at the Genius Bar.



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

black screen

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