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My Apple CarPlay is making a static/crackling sound and I don’t know how to fix it.

mu Apple CarPlay is making a static/crackling sound when playing music. Does anyone know how to fix this? I have a iPhone 13 pro if that matters.

Posted on Jun 1, 2022 6:04 AM

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94 replies

Aug 19, 2022 1:51 PM in response to Senseileo

I have a 2021 Nissan Leaf and Ford F-150 and am experiencing the same thing. I've run a few extra tests:

  • On the Leaf - Using a shielded cable, switching between USB-C and USB-A connections (no effect - garbled audio sometimes)
  • On the Leaf - Using CarPlay with wifi off, or in airplane mode, trying to initiate Siri (no change - garbled audio sometimes)
  • Listening closely to the audio output on my vehicles when in CarPlay audio streaming (E.g., music) vs Siri/phone calls
    • There is definitely a different audio quality on both vehicles when in Siri/phone calls, as compared to listening to an audio book. If I had to guess, it's using different CODECs. bit rates, stereo vs mono, or bidirectional vs unidirectional channels.
    • On the Leaf, the audio quality on Siri/calls is either almost exactly the same, or incredibly choppy. It doesn't matter whether Siri is saying that there is no internet connection, or I'm making a call, etc. Once it seems to get into a bad state, it will stay like that unless I unplug and replug the phone, and most of the time, it won't work nicely until I restart the car. People on the other end of calls also say it sounds horrible.
    • On the F-150, the audio quality seems to be a little bit worse, but entirely understandable and consistent and everyone always hears me well as long as cell reception is good.


Aug 19, 2022 2:46 PM in response to jae3po

I have the same issue on my 2020 Murano Platinum. Music works fine, but with cabled airplay it’s complete garbage. My Bluetooth has an issue with notifications. When my phone is playing music and a notification isn’t silenced it beeps loud and somehow makes my volume go to max. Crazy issue and so annoying. I have an iPhone 13 pro max.


today I tried using my iPhone 11 from work with the cabled airplay and it worked with no issues on the phone call. Perhaps it’s only effecting newer model iPhones? Idk but I’ve taken it to nissan several times to complain and they update the software but it doesn’t do much. Apple needs to address the issue.

Sep 2, 2022 5:07 AM in response to Senseileo

My iPhone 13 was working fine 2 days ago, now the volume keys aren’t as responsive and at full volume it sounds like it’s only playing at half volume. And my CarPlay is up to date and never had a problem now it says I’m on a phone call when I’m playing music in my 2016 Mazda CX-5. When I try Bluetooth it also says I’m on a call and the audio isn’t as good when this happens. Audio plays great when it’s playing the radio. I’ve never had this problem before and my phone is on iOS 15.6.1

My Apple CarPlay is making a static/crackling sound and I don’t know how to fix it.

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