My Apple CarPlay is making a static/crackling sound and I don’t know how to fix it.

The thing is that when you buy new car and apple carplay doesn’t work as it supposed to work, the option to buy separate adapter doesn’t seems acceptable. But Apple doesn’t care about customers concerns…

Hi I had this issue with Bluetooth and car play I found if I turn the volume down on my phone and then the stereo up it got rid of it on Bluetooth but carnt do the same with car play hope this helps chris

I sent my iPhone 14 ProMax back as the car play will not work the crackling and distorted sound was doing my head and having to keep plugging it in and unplugging it was not good for my lightning port all it does is just lower the lifespan of it having to keep plugging and unplugging it I spoke to Apple and they act like they've never heard of this problem before I just gave up I have no just bought a Samsung watch 5 Pro and a z fold 4 use the Samsung phone today in my van via Android auto and didn't have one problem on a 4-hour journey

I have a 2019 Audi Q5 (owned it since new) and this crackling began last fall. My husband and I both have iPhone 14 Plus’ with the latest iOS always installed, and the issue happens regardless of which phone we are using. It’s worse when listened to podcasts, but also happens with music. As many people have stated, there’s no issue when I play podcasts or music through Bluetooth. Have purchased a brand new Apple USB cord and it didn’t fix the issue.

We didn’t notice an issue with our previous iPhone 12 Plus’, iPhone 11 Max’s, or iPhone XS Max’s.

Very irritating.

I'm having the same issue with my Jeep Renegade MY2021.

After a while, the sound cracks, especially when using both a navigation app and another one to stream music (Apple Music, Spotify or anything else).

It looks like it cannot handle all of these sounds and processes going on together. I have an iPhone 13 PRO 512GB updated to the latest iOS 16.5.1.

I replaced my car radio unit (uconnect) but nothing has changed.

I'm seriously thinking about moving back to Android as Apple seems not to care about people having issues with its expensive products and devices.

Just to throw in a me too. I have an iPhone SE with 17.4 and it does it when playing music though seems to be more so when there is heavier base. Sounds fine through the phone's speakers. I ran it through the USB-A and C ports with different lightening jack cables. Both were from Apple.

It has to be something with the "newer" iPhones. I have been using an iPod 4 for a fair number of years and it still works fine with no static distortion.

I have a 2019 Ram 1500 Rebel with the 12" Uconnect 4 and the latest firmware.

Same issue here. My Xm radio works fine. Usually when I first connect on Bluetooth or plug in, my iPhone 14 makes a strong static noise, especially with bass sounds, that is very irritating. It didn’t do this when I first got the car. It’s a 2020 Hyundai Elantra with only 17k miles on it. (No accidents or trouble with speakers or radio otherwise). Dealer confirmed im

up to date on software and it’s not a car issue. I’m thankful that I’m not the only one with this issue but I really want a way to make this work. I want my music and the static is so irritating. Please- I just want music that doesn’t shake the speakers. Since it’s several car types, it seems like Apple can do something to fix it. It’s not like

these phones are cheap. The least they can do is connect properly.

Did you try the wireless CarPlay adapter? It works very well. I’m super happy w it.

It doesn’t matter what kind of iPhone you have. 10 S max and it does the same thing. Whether they will fix it or not no one knows but the truth is if you wanted to work now just get the adapter.

I fixed this issue for google map by turning off "Play voice over Bluetooth"

Fix voice navigation problems - Android - Google Maps Help

As you can tell from the next 8 pages of messages, it isn't a vehicle issue though could be a bug in the OS that was introduced a while back that isn't being fixed.

I’m having the same problem. It’s awful. I thought at first it was a volume issue on my phone but I’ve tried everything. I’m so frustrated with CarPlay. You’d think with a 60k car it could have something like this working. First work problems I know- but I wouldn’t have spent this much money on something that isn’t going to work. I’m ready to be done and go back to manual rolling windows and an FM radio!

Pretty sure apple not even aware of that problem… or they aware but can not do anything, since lots of people have the same issue and they have it since 2021. And even here at the discussion apple support team not answering or they just recommend to restart phone or multimedia… which means they are not aware that dealers promise that this will be fixed with an update

I have the same issues as @Charlie2167. I have a 2021 Nissan Murano. I am experiencing terrible static during voice calls only. No issue with music. I’ve tried plugging into the USB-C port as well as the USB-A port. I also tried with different MFI approved cables, but no improvement. I also tried with different phones (iPhone XR and iPhone 12 Pro), but same issues. I did not have this issue with my previous vehicle (2018 Nissan Maxima). I would love to have this issue resolved.

The crackling sound has started happening to me recently in my 2019 Audi A4, not happy about this.

I’ve had my car for about a year, and no issue with car play until now. The crackling sound happens sometimes when listening to music and talking on the phone.