My Apple CarPlay is making a static/crackling sound and I don’t know how to fix it.

My iPhone 13 was working fine 2 days ago, now the volume keys aren’t as responsive and at full volume it sounds like it’s only playing at half volume. And my CarPlay is up to date and never had a problem now it says I’m on a phone call when I’m playing music in my 2016 Mazda CX-5. When I try Bluetooth it also says I’m on a call and the audio isn’t as good when this happens. Audio plays great when it’s playing the radio. I’ve never had this problem before and my phone is on iOS 15.6.1

iPhone 14, 2022 Jeep Wrangler. FM channels sound fine, but any time I play music through CarPlay I get random static and crackles. I’ve tried different official Apple cables, doesn’t matter. This happened on my iPhone 11 and my wife’s iPhone 14. This is specific to Apple CarPlay only.

Same issue on my 2020 Altima. I have noticed it seems to crackle the most if I have the Maps app open, if I have the phone app open it seems to be less. Have tried different cords, I also just got the iPhone 14 Pro Max, does it on it as well as my 12 and 13 Pro Max’s.

Trillion dollar company doesn’t have to care. I feel the same way however we use these products and if for $50 you get a new feature plus it works well then I look at it as an acceptable expense. Otherwise just use Bluetooth and your car navigation.

Wireless, or wired? If it’s wireless, then it’s considered BT. 2021 Ram 1500 Bighorn is having the static issues while plugged into Apple CarPlay. 2020 Grand Cherokee I had prior to the Ram had no issues.

I agree however, if you want to use your device properly right now and not suffer for who knows how long, then use this work around it because it gives you extra functionality and it works great. Otherwise, just keep posting on here and suffering.

Senseielo, thanks for the tip, but what we’re trying to say is, the problem needs to be addressed. $50k price tag and not everything works. I never had this issue in my 2020 Grand Cherokee.

The last time I bought an adapter was for my 2009 Altima lol it doesn’t seem to do it with BT, just CarPlay. But I plug my phone in to charge in my way home from work.

Anyway, hardheaded I guess, and I’m glad there is a way to get around the problem, but I probably won’t be spending another $50.

I totally agree with you and I think apple needs to fix this. However, in my situation I needed to use CarPlay and I also needed to make calls so it was either I wait until Apple fixes it or I spend 50 bucks and my whole system works fine, but of course everybody makes their own decisions.

Static for me happens when I am using a wire into the USB, using Waze and speaking on the phone. The only way for the static to stop is unplug from the USB. Then I can't use WAZE. This was one of the main features for me buying this car. I have changed the wire twice. Has there been a fix implemented?

Can confirm this is also happening on VW transporter 2021 when using usb c cable im personally getting fed up of if and considering going back to android i rely on waze etc daily for work this isn't good enough

Apple, are you even listening. You keep providing the same solution to go back and set up CarPlay again. The issue is that wireless CarPlay, newer iPhones, newer cars are unable to make phone calls over CarPlay because the receiving person hears an echo which makes them unable to hear the caller. I have done extensive research on forums to include this one and there is no solution. Changing the carrier settings has not worked, hard restarts have not worked, plugging the phone in using usb has not worked, turning down the volume has not worked. In addition, when playing music over CarPlay there is static and feedback. When I play music through the Amazon app or any other media, there is no static. This is an issue with Apple and CarPlay. PLEASE figure it out and respond to us (not just directing us back to the link on how to set up CarPlay.

I have the exact same issue. Just updated to IOS 16. Still same issues. It’s really poor from Apple to not even respond. The diving experience is being ruined by Apple CarPlay. Why do car manufacturers still force us to have/use this.

No response from Apple at all. Such poor customer service. Its not like I can walk into the genius bar with my car to show them what's going on. I have complained to Nissan, but that's not getting me anywhere either.

I've just come away from iPhone had enough of apple fobbing me off with crap blaming my vehicles radio just moved to s23 ultra and have no issues with android auto in my VW work van

No crackle and no distored phone calls I miss my apple watch ultra that's it but it doesn't make me miss it enough to go back to iPhone I cannot stand the crappy noise issues for it to never get fixed

Can't really blame my radio when android auto doesn't cause this issue apple need to pull their finger out and quick

Maybe using the phone with a case and a phone magnet mount might fix the sound issues but I want to use car play

Have a 2021 Murano and like everyone else here I have the same problem with crackling phone calls on CarPlay. All of the other apps, music, messaging, Spotify, Maps, Waze etc work fine. The crackling phone calls are so bad they become unintelligible. Sometimes the crackling goes away after several minutes of conversation but ultimately returns. It's so annoying. Just by the numbers it does seem to be primarily a Nissan issue.