Emails not loading

Same issues as many others: iPad email screen stays blank, takes a long time to load and /or disappears. I have done all the steps suggested - forced shut down, started/restarted machine, etc. My husband has same model IPad, running same IOS (15.5), and his email works just fine. So the suggestion that it’s our Wi-Fi isn’t valid. Dear Apple - please fix this!

iPad Air 2, iPadOS 14

Posted on Jun 2, 2022 10:23 AM

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Question marked as Top-ranking reply

Posted on Jun 3, 2022 2:49 AM

Check -> Looks like you use Mail Privacy Protection

Go to Settings -> Mail -> turn Privacy Protection -> Off.


See this Apple article: If you see 'Unable to load remote content privately' at the top of an email

If you see 'Unable to load remote content privately' at the top of an email - Apple Support


You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

3 replies
Question marked as Top-ranking reply

Jun 3, 2022 2:49 AM in response to KatBP

Check -> Looks like you use Mail Privacy Protection

Go to Settings -> Mail -> turn Privacy Protection -> Off.


See this Apple article: If you see 'Unable to load remote content privately' at the top of an email

If you see 'Unable to load remote content privately' at the top of an email - Apple Support


You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Jun 3, 2022 7:26 PM in response to Raicya

Does not make one bit of difference whether Mail Privacy Protection is on or off. Also, my WiFi connection is very good. No VPN or hotspot either. So, the problem is obviously with Apple.

As previously mentioned, husband has same iPad, same operating system, same settings, same Wi-Fi, and is sitting right next to me right now and his email is working just fine. So, the problem is with Apple. Please fix it!

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Emails not loading

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