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Kept receiving "A password reset request was sent from a device at the location shown below'

My iPhone 13 got stolen, and as expected, the thieves are phishing for my Apple ID credentials. I have safeguarded my account (changed password, activated 2FA) and do not click links from weird SMS messages. But now, I am receiving reset password notifications in my MacBook Pro:

I clicked it but I am not proceeding to reset my password because I think that is what the thief is expecting me to do. From Reddit, they said this is a legitimate push notification when they are trying to reset password via iforgot.apple.com.

https://www.reddit.com/r/applehelp/comments/eh7enm/comment/fchfger/?utm_source=share&utm_medium=web2x&context=3

The only problem is why is it not showing a location? It would be nice if they have the location where the reset password is being requested. That way I can report it to the Police, and *hope* that my device will be returned.

MacBook Pro (2020 and later)

Posted on Jun 5, 2022 9:55 AM

Best reply

hookem28

Level 1

8 points

Posted on Jul 12, 2022 6:31 AM

Add me to the list that keeps getting this notification. Been going on for a week now and I have changed my password. The notice comes back within a few minutes of removing the previous notification. HELP please.

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Similar questions

55 replies

Jul 11, 2022 3:08 PM in response to oraclejavanet

Getting the same thing on the same day as you, oraclevjanet. If it's phishing, they are persistent.

Jul 12, 2022 7:01 AM in response to ahlrenzarqueza

This is happening to me repeatedly today. Looks like Apple needs to fix something.

Jul 12, 2022 2:15 PM in response to ahlrenzarqueza

I started receiving this SMS today. My opinion, and it is only my opinion, if it was from Apple it would be sent via iMessage not SMS. My devices have never been out of my possession.

Jul 12, 2022 3:07 PM in response to ahlrenzarqueza

I'm receiving this same message as of today (July 12, 2022) -- has happened 5 times today alone. All devices in my possession. Did reset my password and received another one within an hour.

Jul 13, 2022 10:01 AM in response to ahlrenzarqueza

I am getting the same request on my new MacBook Pro almost every 10 minutes. It does not appear on any of my otters apple devices only this MacBook pro

Jul 13, 2022 10:42 AM in response to yancantcook

Same here. The popup keeps showing up.

Jul 13, 2022 10:48 AM in response to oraclejavanet

Same here. :(

nhnana21

Level 1

8 points

Jul 15, 2022 6:42 AM in response to ahlrenzarqueza

I am getting them as well. Really concerned about security breach.

Jul 25, 2022 12:00 PM in response to ahlrenzarqueza

I've waited to report that the password reset requests notices stopped just a day after I first posted (7/13). I wanted to make sure they had, indeed, stopped. I did not change my apple id.

deholz

Level 1

13 points

Jul 25, 2022 12:17 PM in response to OhLawdyMe

Same here - haven't had a notice in quite a while.... fingers crossed.

I also didn't do anything other than ignore them.

any_beth

Level 1

8 points

Aug 2, 2022 5:08 PM in response to ahlrenzarqueza

Same happening here! Aug 2, 2022. All devices within my possession, I did not request a password reset, and continually popping up with no location on my MacBook!