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How to resolve Slow Email Opening on macOS Monterey 12.4

Seems like ever since my Mac OS Monterey was updated to 12.4, I've had a lot of problems opening my email. I can click on the email envelope to open my email and wait a minute or so for my emails to be downloaded. Then when I click on the email to open, it only opens to show who it's from and the subject, but it may take anywhere from 30 seconds to 2 minutes to fully open the message of the email. Even if it's only 2 or 3 lines. Normally, I could click on the email and it would open completely, whether it was an ad or a letter from someone. Has anyone else had this slow email opening problem?


[Re-Titled by Moderator]

Mac mini, OS X 10.11

Posted on Jun 5, 2022 2:46 PM

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Posted on Jun 26, 2022 10:39 AM

Here is what worked for me today 6/26/22 (OS Monterey 12.4 on iMac). I went into Mail>Preferences>Privacy and unchecked "Protect Mail Activity." I made sure "Hide IP Address" was checked. Suddenly all my emails will open. It was taking 1-2 minutes or more every day since the last OS update. What a relief. I hope this is useful for you.

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227 replies

Sep 14, 2022 6:06 PM in response to OBDave

Braceman1, that very interesting and I am glad that fixed your problem. I don't use avast and I wonder if there is anything that we can learn here and it will be interesting to see if Michael can fix the problem when he removes avast. The only thing I have been doing is when I go to my emails, I open them all at once and then do some other work and them come back to them when they are open, still rather cumbersome.

Sep 21, 2022 5:51 AM in response to olyman1955

Try a system update to make sure you have been keeping your I phone in top shape we have had numerous I phones and used apple for many years the system is very easy to understand and broadcast when little issues you have no clue of how or why it’s happened for.just slow down and make your way to system settings and click on general and also software update it will do the rest for you …I phone is the top of the line in leading communications and makes AnY other system seem like a slow ride or constant aggravating situation and technical difficulty try being calm and updating your software to speed up response time and you will be back in the leading companies graces before you know it .

Sep 21, 2022 6:00 AM in response to olyman1955

I phone is just a click away from problem fixes .it’s very efficient and progressive unbelievably conservative accessibility makes it the leading phone and service provider it’s worth the time and money to make sure u get everything the way u want with appl and keep your service updated to get quick results when updating . Iam sure your technical issue is within the storage u have to delete or move some of your accessible information and clear up some space maybe delete some pictures but the issue with your email is in the storage and memory it has a function to clear it up by itself like it’s being responsible with your information you should be resonable about your cmmunications after you update an iOS system or anything by leaving a comment about how well it works for you and apple is very decisive about its customers I almost guarantee if you make apple look good they will make you look good regardless with that beautiful phone or communication system u keep on you allday

Sep 21, 2022 9:03 AM in response to Krek.

I've been complaining about this ever since Monterey 12.5 came out and Apple hasn't done a thing about it yet. We're on Monterey 12.6 now and still no help or even a whisper from them on what the problem may be. What good is this site if no one can come up with a reasonable answer to this problem, except to say buy a new computer. I do have another way to access my email through a program from my Server called Magic Mail and I have no problem with it. Does Apple not monitor this site and see all the complaints on this subject?

Sep 21, 2022 2:29 PM in response to MVW Photo

This work around works for me...


I was hopeful the latest OS 12.6 Monterey update would fix the problem but it did not. But I discovered a simple work around. I can open my emails if I first close the Mail app on my taskbar then reopen it. Emails will open then - for a while. If I put my computer to sleep, I have to go through the process again. At least I don't have to wait around as long as before since I discovered this work around.

Sep 29, 2022 7:15 AM in response to olyman1955

TLDR: "Reset" Mail app (search Google for "idownloadblog how to reset apple mail" ... my original post was deleted because of adding the direct link)


Fuller story:


I've had the exact same problem. And it was getting worse and worse (longer and longer for the email to show anything but blank). The strange thing for me was that if I clicked on Reply (even when the email showed no content) I could see the message in the quoted text. 


I tried everything on this discussion board... and everything I could find anywhere else (Onyx cleaning, reinstalling from the Monterey installer, rebuilding, everything). Nothing helped. Until this "nuclear option" to completely wipe out all Mail-related files in the ~/Library folder (again, search "idownloadblog how to reset apple mail", the actual link can't go into Apple support discussions for some reason)


I've been using Mail for 5 days with zero issues! (But it's a bit slow as it redownloads/indexes my >100,000 old mails).

Oct 7, 2022 9:31 AM in response to olyman1955


I have the same problem using MacOS Monterey 12.6 (maybe 1 or 2 updates before that). I have reinstalled the software and rebuilt the mailboxes but that makes no difference. The email opens but it takes about 20 seconds before everything appears on the screen. I'm using an iMac 27# late 2017, I wonder if this is done intentionally by Apple. On my IOS devices everything works fine.


It would be customer friendly if Apple would confirm the problem on this forum as known and give a probable repair date.

Oct 7, 2022 12:31 PM in response to OS Ruud

Here's a question for all of you: for those of you having this issue, how many of you are using an external monitor?


My MBP16 is connected to a pair of LG monitors and the laptop itself is generally clamshelled shut. I have noticed that I don't seem to encounter the issue when I'm traveling and am using just the laptop's integrated monitor. Coincidence?

Oct 8, 2022 2:27 AM in response to OBDave

No external monitors, just the 27 inch mac dating from 2017. So VERY OLD and obsolete, ready to be replaced. /irony

Turning off the junk mail filter seemed to work for a bit, but that loophole was quickly closed. The problem is back with mails sometimes taking several minutes to open. The only way to see the content quickly is by clicking 'reply' and reading it in the created reply mail. But then the links don't work and you need to throw away a useless draft.


This is getting to be a pain and it is slightly disheartening that Apple is staying schtumm on the matter.

Oct 11, 2022 12:41 AM in response to Chas1980

Already done that. The strange thing is... the first email you try to open will usually open right away. After that, the next mails become very slow. I now open all mails I want to read by double clicking them, so they open in their own window. Then I go do something else while they take their time opening.

How to resolve Slow Email Opening on macOS Monterey 12.4

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