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astrlz- Author

Level 1

4 points

why are my iphone contacts showing green when they are on iphone

why did my iphone messages and contacts randomly start sending as SMS to certain contacts even though they are on iphone

iPhone 13 Pro, iOS 15

Posted on Jun 5, 2022 3:26 PM

Top-ranking reply

Vero_F1

Community Specialist

Posted on Jun 6, 2022 10:33 AM

HI astrlz-,

When you have green messages instead of a blue one, check out If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

If you see a green message bubble instead of a blue one, then that message was sent using MMS/SMS instead of iMessage. There are several reasons for this:

-The person that you sent the message to doesn't have an Apple device.

-iMessage is turned off on your device or on your recipient’s device. To check if iMessage is turned on for your device, go to Settings > Messages > iMessage.

-iMessage is temporarily unavailable on your device or on your recipient’s device.

Learn the difference between iMessage and MMS/SMS messages.

Best regards.

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why are my iphone contacts showing green when they are on iphone

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