Help! Did my iPhone get hacked?

sada55 Said:

"Help! Did my iPhone get hacked?: I went onto a website on safari and this screen popped up. I clicked 'ok' and then on the 'protect connection' which led me to the App Store to download an app…I didn’t download anything. I know I shouldn’t have even clicked anything from the beginning but here I am. Now I’m concerned that my phone actually got hacked. Did it actually? If so, what are next best steps?"

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Thank you for the screenshot.

That is a scam. No, it is not hacked, unless it is jail broken. So, report this to Apple.

Troubleshooting a Hacked Device:

If anything, it is your account that was hacked --not your iPhone. The only way for an iPhone to be hacked is if it is jailbroken (but, no worries there, if purchased from Apple).

So, Four Things Here:

A. Modify your Credentials:

Having so much suspicion, consider modifying your credentials, ASAP, starting with a new password.

• Modify: your login credentials (using both a New eMail and a New Password) for Apple and each and all sites
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID PayPal and for all other accounts that have such an applicable option

B. Verify Your Devices:

Verify that your the devices logged in to your account or officially yours, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support

C. Report this to Apple:

Have any suspicious items on the screen (i.e. messages)? Use my User Tip: Using the Photos App to Report Scams: - User Tips

and...

D. Set this Up Anew:

If you are so concerned, then reset your iPhone, as if you were to sell it. Perform as interacted here, including the backup: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support

sada55 Said:

"Help! Did my iPhone get hacked?: Thank you for your help!! I created a new password, I already had two-factor authentication set up, verified all my devices, and reported it to apple. Hopefully I’m in the clear…fingers crossed! Is there anything else I should do?"

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You are welcome.

No. I'd say you are set from here.

To reemphasize...

Report this to Apple:

Submit this image to Apple. Use my User Tip: Using the Photos App to Report Scams: - User Tips

You are welcome.