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My MacBook Air 2019 13" is overheating. I ran a utility check and said no problems. I don't hear fan running

Why is my 2019 MacBook Air overheating. I ran utility check and said no problems.


Posted on Jun 8, 2022 3:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2022 4:06 PM

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps is the order that have been presents  and still have issues - please advise for possible further assistance.


Understand, we are all working Remotely from all around the world.


Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.


The below suggestion is the next best thing to use having actual On-Hand to this computer.


7- Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor. And Safe to use.


The application is free or paid from added features. 


Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).



It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )



We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.

1 reply
Question marked as Top-ranking reply

Jun 8, 2022 4:06 PM in response to help5675

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps is the order that have been presents  and still have issues - please advise for possible further assistance.


Understand, we are all working Remotely from all around the world.


Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.


The below suggestion is the next best thing to use having actual On-Hand to this computer.


7- Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor. And Safe to use.


The application is free or paid from added features. 


Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).



It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )



We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.

My MacBook Air 2019 13" is overheating. I ran a utility check and said no problems. I don't hear fan running

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