Missing some photos and videos after backing up my iPhone.
I backed up my phone today at 4:03pm. Then it was completed. But there was no photos and videos from June 8 to 9. Because i bought my new phone.
[Re-Titled by Moderator]
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I backed up my phone today at 4:03pm. Then it was completed. But there was no photos and videos from June 8 to 9. Because i bought my new phone.
[Re-Titled by Moderator]
Hi azzaya,
Welcome to the Apple Community.
Apple support have an article online (link below) that may help:
If you're missing photos or videos in the Photos app - Apple Support
If you are using iCloud:
Get help with iCloud Photos - Apple Support
If you still need help:
There is a "Get Support" link (at the very bottom), on the Photos Support website (link below)
Photos - Official Apple Support
All the best :-)
Hi azzaya,
Welcome to the Apple Community.
Apple support have an article online (link below) that may help:
If you're missing photos or videos in the Photos app - Apple Support
If you are using iCloud:
Get help with iCloud Photos - Apple Support
If you still need help:
There is a "Get Support" link (at the very bottom), on the Photos Support website (link below)
Photos - Official Apple Support
All the best :-)
PS: If needed:
How to use iCloud to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch:
Transfer your personal data and purchased content to your new device using your previous device's iCloud backup:
Missing some photos and videos after backing up my iPhone.