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my account will not let me recover it other than two factor and i dont have old phone number. I have done my investigating to no prevail. the ipad is rendered completely uselss as far as selling it or recovery.

my account will not let me recover it other than two factor and I don't have the old phone number thats associated. I have done my investigating as far as the phone number to no prevail. the iPad is rendered completely useless as far as selling it or account recovery.

iPad (4th gen) Wi-Fi

Posted on Jun 12, 2022 2:19 AM

Top-ranking reply

Eric Root

Level 10

684,735 points

Posted on Jun 12, 2022 11:28 AM

If you have 2 Factor Authentication enabled, you can use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.

Apple ID - Recover your Apple ID with two-factor authentication account recovery. *

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my account will not let me recover it other than two factor and i dont have old phone number. I have done my investigating to no prevail. the ipad is rendered completely uselss as far as selling it or recovery.

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